Getting Started – Open API#
This guide walks you through the basic steps to start using the Open API.Step 1: Register an account#
Choose the environment you want to register for:Complete the registration form with your account information.Step 2: Select API account type#
In the Customer Type field, select Portal User.
Complete the required information and submit the registration form.
⚠️ Note: Please select Portal User when registering your account. Do not select Using OMS.
After successful registration, please contact Customer Support (CS) to:Approve and enable API access for your account
⚠️ Note: Only approved accounts are allowed to access Open API.
Step 4: Log in to Portal API and obtain an access token#
Log in to the appropriate Portal using your approved Portal User account: Navigate to: Settings → Developer Tools
Generate or retrieve your Access Token from the system.
Use this token in the request header when calling Open APIs.
Important Notes#
For Open API user, OMS is limited to the following functions:Access to management portal for exporting reports.
For optional fields, it is not required to include the field name in the request payload.
For transitions from Open API user to OMS user, or vice versa, please contact Technical Team for system configuration support.
Login is only permitted after the account has been approved by Customer Support team.
Automatic API Key rotation is not supported. API Keys must be manually reset through the Developer Tools module when required.
Rate limit: 600 request/minute -> 10 requests/second
Modified at 2026-08-11 07:19:07