Order management#
This guide walks you through the shipment status flow for all types of shipments.1. B2C Shipment status flow#
B2C Return shipment status flow#
During the registration process, choose Customer type = API User
This account type is dedicated for system integration via Open API.
After successful registration, please contact Customer Support (CS) to:Approve and enable API access for your account
⚠️ Note: Only approved accounts are allowed to access Open API.
Step 4: Log in to OMS and obtain an access token#
Log in to OMS using your approved API account
Navigate to: Settings → Developer Tools
Generate or retrieve your Access Token from the system
Use this token in the request header when calling APIs
Important Notes#
For Open API user, OMS is limited to the following functions:API Key management and issuance
Access to management portal for:Exporting packaging or return inspection videos.
For transitions from Open API user to OMS user, or vice versa, please contact Technical Team for system configuration support.
Login is only permitted after the account has been approved by Customer Support team.
Automatic API Key rotation is not supported. API Keys must be manually reset through the Developer Tools module when required.
Rate limit: 600 request/minute -> 10 requests/second
Modified at 2026-03-25 06:24:49
